Returns & Exchanges
We want you to love your Ocean Bottle and Ocean Brew products, which is why we offer a 30-day hassle-free return policy for all unused items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original boxes, ensuring all components are included, and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; once scanned, you will receive a tracking notification for your return shipment.
Receive Your Refund
After our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing